Our Policies

Delivery Policy

The processing period for an order is between 2-7 working days.
Customized outfits is between 7-14 working days. 

Delivery and Shipping rates

Delivery within Ghana will be within 1-3 working days after the production period.
Cost of delivery and shipping will be calculated at checkout
Shipping rates are calculated at checkout and vary depending on your location.
Please notify us via WhatsApp or email if you do not receive a dispatch or delivery notification within the specified processing time.

International Delivery;

Delivery internationally will be 3-5 days after the production period. The cost of delivery and shipping will be calculated at checkout. Shipping rates are calculated at checkout and vary depending on your country.
Please notify us via WhatsApp or email if you do not receive a dispatch or delivery notification within the specified processing time.

Customs and Duties Charges

International shipping may be subjected to the assessment of duties and taxes imposed by the delivery country’s government.

Refund Policy:

We do not accept exchanges, returns or a refund on any of our products.
However, we make room for walk in alterations for national clients (major alterations will come at an extra cost)
Kindly review the product details, size charts, the fabric details and descriptions before making a purchase for a perfect fit and satisfaction.

Wrong Order or faulty garment:

In the event that you receive a wrong order or your garment is faulty , please contact our customer support team immediately. We will work with you to resolve the issue

 

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